Naugatuck Savings Bank has awarded its top annual customer service commendation to Sorrina Salvatore, Branch Manager at its 87 Church St. office in Naugatuck.
The bank’s SARF Award (Safety & Security, Accuracy, Responsiveness and Friendly, Personalized Service) is given every quarter to the employee who best exemplifies the bank’s service standards. From the quarterly group of recipients, an annual award recipient is chosen.
“Providing outstanding customer service is fundamental to our bank’s service philosophy,” said Charles J. Boulier III, president and CEO of Naugatuck Savings Bank. “This commitment to provide friendly and personalized service to every customer, every day by all of our employees helps to differentiate us from other banks.”
“Sorrina continually goes above and beyond for her customers, giving them the friendly, personalized service and dedication they deserve,” said Dawn Orsini, Naugatuck Savings Bank vice president for retail. “We are proud to have her as part of our team.”
Ms. Salvatore has worked for Naugatuck Savings Bank for 12 years. She is chairwoman for the Waterbury Family Intervention Center and a committee member for the Greater Waterbury Leadership Program. She is from Wolcott and has lived in Watertown for the last 17 years with her husband Robert.
About Naugatuck Savings Bank
Naugatuck Savings Bank, headquartered in Naugatuck, Connecticut, has been serving customers throughout Connecticut’s Greater Naugatuck Valley and Central Connecticut since 1870. The bank is a wholly-owned subsidiary of Nutmeg Financial, MHC and is committed to helping individual customers as well as the community at large. With its 19 branches in 13 towns, including its newest location at 665 North Colony Road, Wallingford, it offers deposit services, mortgages, insurance, trust and investment services, business banking and online banking. Naugatuck Savings Bank has more than 260 employees and assets in excess of $948 million. For more information, stop in any of its branches, visit naugatucksavingsbank.com or call 203.729.4442. You can also follow the bank by clicking “Like” on the bank’s Facebook page at facebook.com/naugatucksavingsbank or on Twitter at twitter.com/naugsb.
About Nutmeg Financial, MHC
Nutmeg Financial Mutual Holding Company is the parent company to Naugatuck Savings Bank and the Sutherland Insurance Group.